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License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
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protection key not responding at random times during use

Anonymous
Not applicable

‎2007-12-14 07:25 PM - last edited on ‎2024-07-03 02:18 PM by Graphisoft

‎2007-12-14 07:25 PM
I've been having a problem lately (the past week) with being kicked off Archicad while using the program for no apparent reason. The only message i get is that the protection key is not responding. I left my briefcase with my laptop and archicad key in it overnight in my car; it was a extremely cold night. Could it be USB connection port? Any thoughts?
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Dwight
Newcomer

‎2007-12-14 07:55 PM

‎2007-12-14 07:55 PM
Why is it a mystery that freezing might damage a key?

Bringing electronics of any kind in from the cold can cause electrical shorting if there's moisture in the circuit.
It could be ruined.

Next time, warm up the key and get out any condensation before energizing the circuit.
Dwight Atkinson
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