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Licensing
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Archicad 28 License not found

Botonis
Advisor

I hope this is not the same as last year! 

 

Operating system used: Windows 28

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.
50 REPLIES 50
netarq
Participant

Hello, I am having a similar issue. 

I have a software full license USA + BIMcloud + BIMx.

I tried re-installing AC 28 but did not work. running Windows Pro 64 , Intel 7i, RAM 64Gb, 

Thank you

netarq_0-1728470919828.png

 

Gene Kniaz
Booster

I have one of my Codemeter keys updated now, but I took a direct intervention from the Graphisoft NA people to make it happen, and I'll have to wait while they do the same for my second CM key. No wonder they're squeezing us for money - this screwup has to be burning a lot of manhours if they're updating individual keys one at a time 😂

 

Then, imagine my chagrin when I tried to run the AI Visualizer (that I'd attempted to "hard install" on my MacBook Pro without success), and learned that Perpetual/SSA customers don't "qualify" to use this feature. Sad. Between my SSA and my new 2024 CM key, I've sent them over $6k this year, but I'm still a "second class citizen". 

magdak
Contributor

Hello,

I have a problem with license / LMT connection. Archicad 27 is working normally, LMT cannot establish connection to the server. After installing Archicad 28 it doesn't work - cannot find license. What could be sollution to this issue? Thank you in advance.

Contact your local technical support.

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Woow, Great Help!

Not thank you for your support! 

Much better if you do not respond

What response do you want?  I don't work for Graphisoft, and technical issues can only be resolved directly with you with their knowledge of your license key number.  This is not, nor ever has been a technical support channel.

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
cocoloco
Expert

isn't archicad like... testing before launching? This is so unprofessional 

MacBook Pro, Sonoma: 2.6 GHz 6-Core Intel Core i7, Intel 16GB mem,
Archicad Solo 26 and 27 (in testing mode)
magdak
Contributor

GS LMT.png

This is the problem, but connection to internet is normal and also logged in to graphisoft ID.

I am wondering if you need to install this security update.

 

https://community.graphisoft.com/t5/Installation-update/Security-Update-for-Archicad-22-25-and-Licen...

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
magdak
Contributor

Hi Barry, I have already tried security update and also contacted local technical support and they are trying to solve the issue now but still with no success. I sent LMT logs to them so they can contact Graphisoft directly with this problem. 

Setup info provided by author