After main update of web interface Graphisoft did year ago, celebrating version 24, some elements of new interface stopped working on different web-browsers. For example I cannot use this forum on MS Edge - default browser in Windows. To log in here I needed to install Chrome.
Very possible that you faced similar problem. Try different browser.
New web-design looks interesting, but such a things as lack to use some part of it depending on Web browser - to be honest just unacceptable for Web design. Any Web designer that respects himself, checking his creature on all available Web browsers.
Hi Podolsky,
Thanks for your reply!
I've tried the registration in Chrome, Safari and Edge, however the problem remains. I also tried it on PC, Mac and Iphone.
I think it's a bug on the site itself, probably because of the new version 25, I hope it will be detected and fixed soon.
Cheers!
Thank you very much for the report and I am very sorry about the issue!
Currently, we are not aware of any issue with the MyArchicad site. I'm wondering if you could let me know where you are from and whether you have contacted your local support about this problem? Feel free to continue the conversation in Private Message if needed!
Looking forward to hearing from you!
Best regards,
Minh
I am having the same issue as Alfonso. Also I am using Firefox. I did not contact local support since it doesn't really look like a local issue but rather a web interface problem.
It is quite unfortunate right now as I should be having an internship right now where I should be using ArchiCAD but I can't because the registration system wouldn't grant me the license (as I said exactly the same problem as Alfonso).
Could you let me know the email address for registering MyArchicad account and the country you are registering from?
I have sent a Private Message to your inbox but haven't got a reply yet.
