Comercial to Education License issue

[Azamat S]

I used a commercial license for a year, and at the end of the term I went for a training license and wanted to start studying, but I couldn't.
The “commercial license options” panel came up, which allows you to start the demo mode and the license manager.
I uninstalled archicad completely through the applications. I uninstalled Codmetr and still after a complete reinstallation, and as I log in with a new training license account in the browser, still it does not give me the opportunity to select a training license.

Operating system used: Mac Apple Silicon