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2024 Technology Preview Program

2024 Technology Preview Program:
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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Error Message "Key on computer could not be created."

Cynette
Participant

Hi Everyone,

 

I'm trying to download my license onto my computer and get an error message stating, "Key on computer could not be created."

 

Does anyone know how I can get my key to download?

 

I have already tried disabling my firewall, but that has not helped.

 

Thank you,

C.

 

Operating system used: Windows 11

3 REPLIES 3
Barry Kelly
Moderator

What type of license?

Software, cloud, educational, trial?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

It's a professional cloud license.

I am not very familiar with cloud licenses except when I used one when testing 27 about a year ago.

Has the cloud license been assigned to your graphisoft ID?

 

Does any of this help?

 

https://community.graphisoft.com/t5/Licensing/Getting-started-with-Graphisoft-cloud-licensing/ta-p/3...

 

At the very end of that article is a link to 'floating licenses' which will be available from 10/07/2024.

I believe these are not tied to a particular Graphisoft ID.

 

If none of that helps, then you will should probably contact your local Archicad support.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Setup info provided by author