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How to cancel monthly sub???

archimate
Newcomer

I'm trying to cancel my sub for a few weeks without success. Help section doesn't work. Nobody gets back to me. In the meantime i'm getting charged for a license I don't need. Outrageous.

 

Operating system used: Windows

1 REPLY 1
Noemi Balogh
Community Admin
Community Admin

Hi @archimate ,

 

Please submit a ticket on https://support.graphisoft.com , they'll be able to help you with cancellation and can also discuss other technicalities that are needed.

 

Kind regards,
Noémi

Noémi Balogh

Community Expert, Admin

Setup info provided by author