cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.
SOLVED!

Licencing error

RobiLMan
Booster

Im having problems acquiring licence for archicad 29 educational, the last 2 options that i have to choose (language) will always put an error on my screen, i tried other devices and browser. My browser language is Slovak.

 

Snímka obrazovky 2025-10-14 o 20.35.11.png

Snímka obrazovky 2025-10-14 o 20.36.06.png

 

Operating system used: Mac Apple Silicon

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Laszlo Nagy
Community Admin
Community Admin

Go to the following web page:

https://support.graphisoft.com/

After signing in, click the "Submit a request" button in the upper right. 

Then, select the "Educational License Support" option to write and submit your request.

 

SubmitSupportRequest.png

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28

View solution in original post

1 REPLY 1
Solution
Laszlo Nagy
Community Admin
Community Admin

Go to the following web page:

https://support.graphisoft.com/

After signing in, click the "Submit a request" button in the upper right. 

Then, select the "Educational License Support" option to write and submit your request.

 

SubmitSupportRequest.png

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28

Setup info provided by author