License Manager Sign in - not working

[smnwlsn]

I'm trying to download a software license from the company pool, but the sign in button does not seem to work. I'm on a Mac Studio M4 Max running OS 15.5.

Has anyone else had this issue? Is it possible related to firewall or restricted access to the internet?

I've attached a screenshot - I can sign in to my account on the web.

Any help would be greatly appreciated.

Thanks Simon

Operating system used: Mac Apple Silicon OS 15.5

[Nicholas Jones]

I second this; I've had this issue for a while and not found a solution yet!

[Diseno14]

Make sure you have the latest version installed. Sometimes, uninstalling and reinstalling the LM resolves the issue. Good luck.

[Nicholas Jones]

Ok so my local reseller just fixed this for me.

Close down LMT and open the terminal

Run the command; 

cmu --delete-cmact-license --serial 128-25614589

I copy pasted the above command, but have replaced the serial code with the one in your screenshot. 

This solved it for me.