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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Licenses Inaccessible

pcedeno
Participant

Still down for me!!!

6 REPLIES 6
Lee Hankins
Virtuoso

Try signing your Graphisoft ID out of Archicad and then back in again. 

Lee Hankins
ArchiCAD 4.5 - Archicad 29
macOS Tahoe (26.0)
pcedeno
Participant

Did not work.

alemanda
Expert

same issue today.

I disinstalled LMT and Codemeter, installed the updated versions as suggested by technical support of both programs/drivers but nothing happened.

License is inaccessible

eng. Alessandro Mandala - Italy
AC27 latest hotfix
Win 10 Pro 64bit
Double XEON 14 CORES (tot 28 physical cores) - 32GB RAM - SSD 256GB - Nvidia Quadro K620
Display DELL 2560x1440

If your signature is correct and you are using version 27, have you installed the security update?

 

https://www.graphisoft.com/resources-and-support/downloads/?section=update&localization=INT&product=...

 

Make sure you select the correct language.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
alemanda
Expert

Thank you Barry. I'm giving it a try.

eng. Alessandro Mandala - Italy
AC27 latest hotfix
Win 10 Pro 64bit
Double XEON 14 CORES (tot 28 physical cores) - 32GB RAM - SSD 256GB - Nvidia Quadro K620
Display DELL 2560x1440

unfortunately nothing happened. Same issue. I log in into LMT but the program does not see any license although accessing the profile I see my software keys and where/when they were loaded. I think something happened with codemeter.

eng. Alessandro Mandala - Italy
AC27 latest hotfix
Win 10 Pro 64bit
Double XEON 14 CORES (tot 28 physical cores) - 32GB RAM - SSD 256GB - Nvidia Quadro K620
Display DELL 2560x1440