Archicad Beta: A little respect for Archicad's existing customers (Active ArchiPlus' subscribers)

[Martin Jules]

I don't need to be an Archicad tester every year. It's not about the main goal. However, as an ArchiPlus' subscriber, I have the right to know the new features of each new version of Archicad as long as I keep my subscription active. 

To that end, I would really appreciate to receive an electronic pamphlet every year from Graphisoft regarding this matter while keeping this information secret. 

The company must have confidence in its active customers who love its Archicad product!

[runxel]

Karl, I think we can refrain from that kind of whataboutism here.

Adobe is not a good example, people have the same opinion on this topic over there, too.

Its just... that it actually doesn't matter too much?! I mean, I'm pushin' some pixels around. There is not much left to be desired. (Different topic for apps like InDesign)

Jules is not alone with his resentment. This is shared by many members of this community. It is also actually one of the key demands of the BIM Alliance, at least their German members.

So, I don't think we should invalidate the demand of paying customers. People are not willing to go in blind anymore. And of course the people, who are actually using the product should have a voice in what resources are used for. (E.g. the SAF debacle)

Just because this is not the current situation it doesn't mean it should stay like that. 😉

[Martin Jules]

In other words, we only need to be happy as the Graphisoft's active clients! As simple as that, Mr. @Karl Ottenstein.

[Karl Ottenstein]

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@Martin Jules wrote:

In other words, we only need to be happy as the Graphisoft's active clients! As simple as that, Mr. @Karl Ottenstein.

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I suspect you are as happy as them 🙂 You are an active client, right?  Perhaps you mean their largest clients?  There has always been the suspicion that those huge firms hear more sooner than we do and influence the product more.  I have no idea if that is true, but it would make sense to me.

As to @runxel 's comment - people using the product do have a voice... there are the various user group meetings with developers on the product roadmap... the next one is scheduled for next week, and yet very few (only 75 total in all four time-zone groups as of just now) have signed up - including you and @Martin Jules .  But, if you feel that there is some better method for 100 or 200,000 users (whatever the number may be) to communicate their voice ... in a way that can be properly weighed by Graphisoft, do suggest it.  Who knows, they might consider it.

[Laszlo Nagy]

Yes, guys, 2022 Q1 User Group events will be held on March 29-30, four events so all time zones can find the one most suited for them.

You guys should participate, engage with Graphisoft Product team, ask your questions, make your voices heard.

https://community.graphisoft.com/t5/Graphisoft-User-Group-Webinars/eb-p/hub_Graphisoft_User_Groupocc...

[DGSketcher]

@Karl Ottenstein I am beginning to see a generational shift in expectation here. For those of us who have been with AC a long time it has been a beneficial tool that has dramatically improved old practices. The new generation of users have grown up with advanced software without an appreciation for how far things have developed, many live in a virtual world with no practical construction site experience, they sometimes have higher than realistic expectations for the software, little patience for learning and are living with global economics that have destroyed the concept of loyalty. How GS adapt to that is up to them, but I do foresee that companies that aren't seen to engage positively with their user base and simplify workflows either through AI or just simplified tools that work without a manual will start to lose out to other companies that can deliver solutions with minimal financial and learning requirements. GS are currently heading in the wrong direction with expensive, bug filled software filled with irrelevant tools and a detached attitude that assumes they know what we need.

[thesleepofreason]

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@Karl Ottenstein wrote:

But, if you feel that there is some better method for 100 or 200,000 users (whatever the number may be) to communicate their voice ... in a way that can be properly weighed by Graphisoft, do suggest it.  Who knows, they might consider it.

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Well, maybe we should remind them of this project about which we six months later still haven't seen or heard anything.

The user groups have potential and I look forward to the upcoming one which is explicitly stated to contain a section on the roadmap.

[Tim Ball]

Lasso that link is blocked

[Laszlo Nagy]

Lasso?

Anyway, so you say you cannot access this page? (Are you signed in when you try? - When I am not signed in, I cannot see it either):

https://community.graphisoft.com/t5/Graphisoft-User-Group-Webinars/eb-p/hub_Graphisoft_User_Groupocc...

How about this one? This is the European session of the User Group event:

https://community.graphisoft.com/t5/Graphisoft-User-Group-Webinars/Graphisoft-User-Group-Webinar-EME...

Does anyone else have problems accessing these pages while being signed in?

[runxel]

What you and Karl both seem to have missed is that those user groups are hidden and can only be viewed after an invitation.

So Karl saying that only so few people would be active there... well go figure.

[Tim Ball]

Yes I am logged in