Disappearing 3D document

[Anonymous]

I can create 3D documents just fine, but after I close my file, and open it again later on, the 3D document is still showing in the "tree" but everything is missing except for the note tags I had added.

Is there any explanation for this?

I use AC14.

Thanks.

[Erich]

Check your layers...

[Anonymous]

Erich wrote:
Check your layers...

Aaaah.... if only it was that easy. Tried it. That's not the issue. I wonder if I've discovered a new glitch! There have been no replies aside from yours.... thanks for the advice though.

[Erich]

Are the 3D views based on a placed camera? If so, did the camera get deleted?

Do you have element filters set?

[Erika Epstein]

Hi Lindsay,
I recreated the problem in one of your files. I think it has to do with using custom profiles in 3D documents as I was left with only 2D annotation including labels and dimensions, but no 3D elements. One of your CP wall, Railing w/Cap, seems to be the culprit, but there may be others.

[sinceV6]

I have seen this happen too, and agree with Erika that it may be custom profile related. I've also seen custom profiles' 3D representation changed (i.e. my profile is a circle, the 3D rep shows a lot bigger rectangle).

What I did was check/edit all the custom profiles, clicking OK even if there were no changes. This brought back the correct 3d display of CPs.

My guess is that like with library parts that have some wrong parameter/geometry, AC stops the 3D generation; so you're left with only any 2D info you've added to the 3D document.

[Erika Epstein]

As a follow up, there was an arched hole opening in the CP wall, done with another custom profile. When I broke the wall into two parts, the lower foundation wall below the porch floor and the railing wall with opening above the deck floor, it solved the problem. Although, with CP walls...ya never know.