Error message with trim turned on

[Anonymous]

Has anyone else out there had a problem with the trim causing problems in 10? I have been using the template 10 for US content and everytime I put in a window with trim associated to it, I get the message "group operation error at line 879 in the 3D script of file wa_trim_us_10.gsm...it doesn't matter if it is a casement, double hung, awning, etc, as long as there is trim, I get the message. I have tried doing a new and reset, but I still get the same message. Any suggestions out there??? I sent an email to tech support a while ago, and they are aware that this is a bug. I'd say a pretty BIG bug!!! Any help would be appreciated!

[gkovacsp]

FYI: I got the file in a private mail.

[gkovacsp]

Dear All,

the problem is the following:
The window default settings are prepared for a brick veneer wall. (It was a wish from the US.)

If you place this window into a wall, which has no composite layers, or its thickness is not big enough to have the reveal depth+ frame thickness + something little, then an error message appears.

Please set the window's parameter before placing it into the wall, also set the reveal size.

I hope it helps.

Gabor

[Anonymous]

gkovacsp wrote:
Dear All,

the problem is the following:
The window default settings are prepared for a brick veneer wall. (It was a wish from the US.)

If you place this window into a wall, which has no composite layers, or its thickness is not big enough to have the reveal depth+ frame thickness + something little, then an error message appears.

Please set the window's parameter before placing it into the wall, also set the reveal size.

I hope it helps.

Gabor

Thanks for the feedback. Out of the box errors like this are challenging to say the least for new users. What is the minimum wall thickness that will except the default settings without errors? I teach a beginning class and don't want to have to confront this issue during the course.

If some users are requesting brick specific parameters to be pre-set, perhaps it would be a more prudent choice to offer a different window object, or ship Archicad with pre-set favorites to enable this for those users. All architects in different parts of the world have different common practices and this certainly makes Graphisofts job all the more challenging. The work I do almost never uses brick veneers and I know that to be the case for a large number of users on the US west coast.

[gkovacsp]

8" as thickness is adequate.

The request came not from "some user", but from a focus group, who contributed a great amount of time helping us create this library.

[Anonymous]

Please don't take any of my comments as derogatory since my only intention is to contribute to the improvement of a fantastic product that I rely on for my livelihood. I applaud all of your efforts and did not mean to imply that a single user or group of users effected this decision. I can't imagine the difficulty in anticipating all of the consequences of a given decision. Keep of the great work!

[TomWaltz]

gkovacsp wrote:
8" as thickness is adequate.

The request came not from "some user", but from a focus group, who contributed a great amount of time helping us create this library.

OK, so how do the rest of us get around that error? No combination of settings seems to get rid of it.

[gkovacsp]

Switch of the reveal for the window on the topmost tab of the door/window.

[gkovacsp]

Mike wrote:
Please don't take any of my comments as derogatory since my only intention is to contribute to the improvement of a fantastic product that I rely on for my livelihood...

Don't worry, but thanks. Your input is also invaluable - keep on posting feedback.

Gabor

[TomWaltz]

... and what if it's already off and I still get this:
(Note, happens with all Doors and Windows in the AC10 library), using the default settings, placed in any profile wall.

[TomWaltz]

In composite (not profile) walls, I get this one: