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Modeling
About Archicad's design tools, element connections, modeling concepts, etc.

Quicktime error message when running Archicad

Anonymous
Not applicable
I am trying to run the Archicad 12 Internationall on my new PC, but somehow I can not do it. I install it with no problem, and when I try to run it, this is what I get:
Sorry Archicad can not run on your computer

Problem:           QuickTime is outdated or missing.

ArchiCAD requires QuickTime 7.0 or later, image compressors and
decompressors.
Make sure you have QuickTime installed with the "Recommended"
option chosen at installation and not with the minimal option selected.
Uninstall QT then reinstall it with the recommended option selected.
The problem is that I already have Quicktime 7 installed on my PC.

But nevermind I got back to my DVD, and installed the Quicktime from the System components category.

And after this, I am still getting the same message like the one above.

How can I solve this?
2 REPLIES 2
Anonymous
Not applicable
Make sure you un-install quicktime fully before installing the version form the disc.

The are some more things you can try in these articles on the wiki -

AC12 install problems

AC13 install problems

AC14 install problems

You could also try disabling your anti-virus temporarily when installing.
Anonymous
Not applicable
thank you for the advices.
I succeeded in installing - like you said, I needed to uninstall all the Quicktime versions first, and Apple Upload software, and then I tried installing the Quicktime from the Archicad DVD.
And it worked !


thank you Peter.