Forum related -
Hi Jack,
Please update your signature via your Profile (text link to the left of "Log out" near top right of screen... it is still showing AC 17 on MacOS 10.8. Link's answer assumes you are on AC 20 or higher - but as your reseller, he would know. For the rest of us, please list the actual version of AC you are using and your OS (assuming Win 10 64 bit since you just switched)...
Cheers,
Karl
One of the forum moderators
AC 28 USA and earlier • macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB