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2 weeks ago - last edited 2 weeks ago
My profile settings for this community forum are outdated causing info to be sent to an unused account. In my community settings the outdated email address is shown but I see no way to update the address. Please advise how to correct this problem. Thanks, Scott
2 weeks ago
Try the central Graphisoft ID, where everything is nowadays tied to.
2 weeks ago
Thanks Runxel, I tried that earlier which did not work.
2 weeks ago
@Scott Bulmer, PM me your desired new email address and I will change it for you in your User Profile.
a week ago
@Scott Bulmer you need to change it in your Graphisoft ID. Neither I, nor @Laszlo Nagy will be able to change it for you.
Noémi Balogh
Community Expert, Admin
a week ago - last edited a week ago
OK, so, to clarify it for anyone for future reference:
In a GS Community User Profile, it is not possible to change the email address because it comes from the GS ID.
If a user wants to change their email address, they need to do it under their Login details in their Graphisoft ID Profile:
https://id.graphisoft.com/en/user/edit/profile#login