Hello,
Thank you very much for sharing the issue and I am very sorry for the experience!
I looked into our database but we don't have any record similar to this one. Would it be possible for you to share the local save of the project in PLA format for further investigation?
Please let me know if you need a secure place to upload the file!
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT