This is a new one to me; ArchiCAD/PlotMaker for driving plotters at a service bureau. This in not something that either AutoCAD or ArchiCAD is especially suited to but I suppose they are both still cheaper than the dedicated plotting software that is usually sold to service bureaus.
The easiest thing would be to ask the Architects to provide HPGL (PLT) files and use PlotFlow.
It would also be possible to set up DWG translators to convert the client's pens to ones of the correct weight in PlotMaker.
Another possibility (and perhaps the easiest) is to set up pen tables (or defaults) for each client so that their drawings can be imported simply into the correct template file.
In version 9 they would use PlotMaker for all of this, but in 10 they would need ArchiCAD since PlotMaker has been incorporated into it.
It is important to remember that color and lineweight are not associated in the same way in ArchiCAD as they are in AutoCAD. It is best to think in terms of the pen numbers and match them up that way.
This sounds interesting. Let us know what happens. And if they need any hands on help, I would love the chance to visit India