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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Can't change some settings in BIM Cloud Basic

Not applicable
We try to use BIMCloud Basic
Install last version, do the setup steps and all works fine (i suppose:))
But when i need to change some setting in BIMCloud Basic Manager - i can't do it
For example:
I need to change email settings. I login as masteradmin, go to Main-Server-Settings-Server-BIMCloud Basic Manager and click on button EDIT at "email settings" section
(see screen1.jpg)
The fields become editable and I wrote correct setting there (I need to change port from 587 to 465 and security from SSL\TLS to SSL only)
But then - when i try to click SAVE button - nothing happened.
(see screen2.jpg)

The setting are not saved!
and I can't change the webpage untill i discard the settings

I try not to change any settings - just click on EDIT button and then SAVE - everything repeats the same way
I try to use other browser - no effect (I try Chrome, Firefox, Edge - all last builds)

Can someone help me - how i can change the email settings in my BIMCloud Basic?
Noemi Balogh
Community Admin
Community Admin

Unfortunately this is a known issue with our BIMcloud 2021.1. However, good news is that it is fixed in BIMcloud 2021.2 which has a really close release date for on-premises versions too.

Kind regards,

Noémi Balogh

Community Expert, Admin