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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Pending PLN Snapshot every time user Send and Receive?!

Not applicable
Hi All,

I am not sure if anyone has been experiencing this but since the recent update to AC 22 5009 USA, we have noticed that every time a user sends and receives in a teamwork file - the file wants to create a PLN snapshot. This is frustrating because it takes a good 15-20 mins to create one...this normally defaulted to 3 times a day in previous updates and versions.

Can someone point me in the right direction to turn this feature off?


Noemi Balogh
Community Admin
Community Admin
Hi jonofernandes,

This is a known bug of BIMcloud, which we have already fixed in BIMcloud 2019.2.

More info:

Please download the latest update from our website ( and follow the instructions of the article linked above.

Please let me know if you experience the same issue even after applying the workaround!

Kind regards,

Noémi Balogh

Community Expert, Admin

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