Teamwork project stuck loading when joining

[Anonymous]

I have recently moved to a different computer in our office. I just switched over the user to me from the previous person. As I am re joining the project, it has been stuck on "Phase 1: Downloading Data" for a solid hour at this point with no progress. I am hesitant to force quit and start over for fear of screwing up the file. Any help would be great, Thanks!

[Anonymous]

UPDATE: It stopped completely and gave the error: "Error Occured During the Last Teamwork Operation: Server Returns Error Code!" So I can't get this file to even open at all

[Laszlo Nagy]

Check this HelpCenter article to see if it helps:

http://helpcenter.graphisoft.com/troubleshooting/teamwork/sendreceive-error-messages-in-teamwork/#Un...

[Ruben V]

Bit difficult to create a support package when not able to open/join the project...

Been having this problem with multiple projects since thursday. Moved the most problematic projects (errors in multiple files, HLM, ...) to a second BIMserver. No more errors were reported on the second server.

Did one test with a single, small project with same issue on server 1. Moved to server 2 - opened swiftly, without remarks.
Cleaned it up a bit and moved back to server 1 (original location): same error...

Remarkably: the file was half the size once we moved it to server 2...

I suspect server installation of server 1 went bad...