We value your input! Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey
2020-03-24 12:50 PM - edited 2023-05-09 11:45 AM
Noémi Balogh
Community Expert, Admin
2020-03-25 11:27 AM
2020-03-25 12:44 PM
Lasse wrote:Hi Lasse,
Ok! I'll go first.
Some of my users working from home have problem connecting to the TW-server by server name. I have to instruct then to connect by IP-address instead.
This results in local duplicates as they are interpreted as different projects.
Any idea why?
Noémi Balogh
Community Expert, Admin
2020-03-25 01:31 PM
2020-03-25 03:48 PM
Lasse wrote:
Ok! I'll go first.
Some of my users working from home have problem connecting to the TW-server by server name. I have to instruct then to connect by IP-address instead.
This results in local duplicates as they are interpreted as different projects.
Any idea why?
2020-03-30 08:15 AM
2020-03-30 08:31 AM
Noémi Balogh
Community Expert, Admin
2020-04-01 01:00 PM
2020-04-02 08:14 AM
Tanya wrote:Hi Tanya,
Hi,
So I'm new to working from home and am using my laptop to access Archicad for the first time in over a year.
I have downloaded the new (to me) license manager tool and signed in. My software license is shown in my license pool on the website, but does not show in the "available protection keys". I have clicked refresh and I have restarted both Archicad and my laptop many times.
I spent the whole day yesterday browsing the user guides and help pages, but cannot find anything on this. We are now half way through day 2 and I've still not been able to access Archicad.
Please help! I need to do some work!
Thank you
Noémi Balogh
Community Expert, Admin
2020-04-17 04:55 PM