License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Visualization
About built-in and 3rd party, classic and real-time rendering solutions, settings, workflows, etc.

PhotoRendering Setting Palette does NOT appear! please HELP!

Anonymous
Not applicable
Hello everyone! I am working on Windows, on a laptop and have the educational version of Archicad 18.

While I can see the button of the PhotoRendering Settings Palette when I click it the palette does NOT open! Nor from the drop down menu either!

I can render if I push the render button but I can not change the settings or the render machine as the window for the render settings simply DOES NOT APPEAR.
The button seams pressed and unpressed when I click it but nothing is happening.

Also, I have tried to change workspaces, I have done all the updates I could, closed and reopened the program and nothing seams to work. I have used that palette in the past, so it is a new problem!

Could somebody please help me with that?


Thank you very much in advance 🙂
19 REPLIES 19
mi_jan
Enthusiast
Try changing your screen's resolution to make it look smaller and then change it back to what you had before (make sure archicad is open) this should adapt all your palettes and menus to the new resolution and you will be able to see it.
iMac - MacOs Big Sur 11.6.6
Archicad 24 - Latest Build
Archicad 25 - Latest Build
Anonymous
Not applicable
I have the same problem. But I have ArchiCAD 19. It worked fine before the updates.
deivarch
Participant
I'm experiencing the same problem on v. 19 with the new 4011 build update on Windows 10. I've tried changing monitor layouts, resolutions, etc., but to no avail. Yet on my Macbook, no problem. So it seems this is a Windows and Archcad problem. On the original v19 build, the palette worked just fine.
Katalin Borszeki
Graphisoft
Graphisoft
Hi All, you have not been mentioning it, but let me ask:
Have you been using two monitors and could the reason be that the other monitor is out of use now? We have seen that happening.. If this is the case, the monitor has to be re-powered again and the palette should be dragged back to the main monitor.
If there was no second monitor in use, let us know! Tx, k
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
Red
Advocate
Having the same problem. I have stretched Archicad 19 across multiple monitors ,changing resolution, but that does not help either as mentioned above.
Thanks,
Red
i7 8700k
ROG Strix Z390-E MoBo
64gb RAM
EVGA GeForce GTX 2080
_______________________
http://www.facebook.com/flatcreekdesignstn
http://www.sraarchitects.biz
Red
Advocate
Still having this issue.

AC19 4013 USA Full on Windows 10
Thanks,
Red
i7 8700k
ROG Strix Z390-E MoBo
64gb RAM
EVGA GeForce GTX 2080
_______________________
http://www.facebook.com/flatcreekdesignstn
http://www.sraarchitects.biz
Red
Advocate
Finally found the issue... I a few weeks ago, I had to swap monitor positions with "2" on the left and "1" on the right (other than the default "1" "2" setup). That was it! I tried everything with resolution etc....
Thanks,
Red
i7 8700k
ROG Strix Z390-E MoBo
64gb RAM
EVGA GeForce GTX 2080
_______________________
http://www.facebook.com/flatcreekdesignstn
http://www.sraarchitects.biz
Anonymous
Not applicable
i'm using AC 19 everything was fine, after installing Maxwell render add-on the PhotoRendering Setting Palette doesn't appear nor the Surfaces Settings .. only the palette of Maxwell plugin that appears .. but i need to edit the surfaces settings and the render engine and parameters!!

I tried all solutions i could find but nothing worked.. Can anyone help me with this issue. thanks

Note: i didn't use a dual screens or anything like that, so i'm sure that the palettes are not open not only invisible on the screen ... and when i remove the plugin everything works fine!!
Anonymous
Not applicable
We are having the same issue. We're using AC18, latest hotfix. Rendering settings palette has disappeared. Have tried changing resolution, powering off the monitors, switching from one to two monitors, shuffling their order... Nothing works... Help please?!