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Graphisoft Community Website Broken on iOS Devices

Lee Hankins
Advisor

The new updated website does not work on iOS devices. I wasn't;t sure if people are aware.

Lee Hankins
ArchiCAD 4.5 - ARCHICAD 26UKI Intel 4019 and Apple Silicon
macOS Ventura (13.0.1)
1 ACCEPTED SOLUTION

Solution
Noemi Balogh
Community Admin
Community Admin

@Lee Hankins@Jp1138@Darwuhr - according to my own experience, we managed to fix the mobile layout and the site loads as it did previously. May I ask you to confirm if it is looking good on your end too?

Noémi Balogh

Customer Engagement Expert, Community Admin

View solution in original post

8 REPLIES 8

Darwuhr
Booster

Same problem on Android devices.

Jp1138
Expert

Tested also using Firefox on Android and same result.

ARCHICAD 26 SPA
Windows 10

Noemi Balogh
Community Admin
Community Admin

Dear All,

Thank you for your report. I already reported it to our engineering team. We try to fix this as soon as possible. 

Sorry for the inconvenience - I suggest as a workaround to use the Desktop mode on your mobile in the meantime.

Kind regards,
Noémi

Noémi Balogh

Customer Engagement Expert, Community Admin

Thanks for the prompt reply and workaround Noemi.

Lee Hankins
ArchiCAD 4.5 - ARCHICAD 26UKI Intel 4019 and Apple Silicon
macOS Ventura (13.0.1)

Solution
Noemi Balogh
Community Admin
Community Admin

@Lee Hankins@Jp1138@Darwuhr - according to my own experience, we managed to fix the mobile layout and the site loads as it did previously. May I ask you to confirm if it is looking good on your end too?

Noémi Balogh

Customer Engagement Expert, Community Admin

Thank you Noemi for reaching out to us! I can confirm it works on Android now.

Working for me in Chrome and Firefox in android. Thanks.

ARCHICAD 26 SPA
Windows 10

Lee Hankins
Advisor

@Noemi Balogh That's perfect, thanks the team for a very prompt fix.

Lee Hankins
ArchiCAD 4.5 - ARCHICAD 26UKI Intel 4019 and Apple Silicon
macOS Ventura (13.0.1)

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