About NCornia

NCornia · 2015-11-12

Hi All, Multiple users on Windows 7 reported that multiple versions of ARCHICAD would crash whenever they opened the Door or Window settings dialogs. It is caused by Security Update for Windows 7 (KB3097877) released this Tuesday, November 10th. If you do a web search you wi...

NCornia · 2011-05-18

I have a MacBook Pro (model 3,1) Late 2007 and I am concerned that AC 15 will not run on it since 15 is 64-Bit only. Looking on the web, Apple says that Early 2008 models and up support the 64 Kernel. The late 2007 MacBook Pros had the Intel Core 2 Duo, which is 64-bit compa...

NCornia · 2011-05-06

First, I hope that everyone knows about the new BIM Engine Blog by the Graphisoft US team. Check it out: http://blog.graphisoftus.com/ Second you must read this article because this has me quite irritated and I am sure many of you may feel the same. http://blog.graphisoftus....

NCornia · 2020-05-13

Hi Richard, In discussing this matter with you I understand now, what is desired is a clearer written statement of our services clearly outlining the extents of support and protocols. We reviewed some of the existing online materials surrounding the roles of Technical Suppor...

NCornia · 2020-05-13

Thank you for the additional feedback. We do our utmost to provide fair and reliable service to all of our clients. Most cases follow a just path to resolution and if a situation arises where there is some disagreement, we are open to feedback. Although we try our best, if t...

NCornia · 2020-05-12

Hi Richard, Our team is sorry for the frustation you encountered. It was pleasure speaking with you and wish to thank you for your valuable feedback to improve our process in the future. And thank you for the compliment. For the benefit of all who read this post, our goal at...

NCornia · 2020-01-28

Hi All, Stuart reached out to Tech Support in North America. This bug was previously discovered and we already plan to correct it in an Update. Sorry for the inconvenience. Workaround: Orient fills in 2D view, and then also orient the surface in 3D in a separate action using...

NCornia · 2019-06-08

Hi All, This is a known issue only on macOS 10.14 Mojave with ARCHICAD 22 when opening a 3D view/tab. Our developers are working on a fix to be released in a future update, likely in Fall of 2019 if all goes to plan. We know it is annoying and are doing our best to issue a f...

User Statistics

User activity

ARCHICAD Crash in Door/Window Tools on Windows 7 due to MS Update

Will AC 15 Run on MacbookPro Late 2007

Have we been BIM Washed?

Re: What is going on with Tech Support these days?

Re: What is going on with Tech Support these days?

Re: What is going on with Tech Support these days?

Re: BUG in 23? Slab and Roof Surface Textures in 3D do not align with Cover Fills in 2D

Re: Viewport goes Red when switching to a 3D view.