Hi All, Multiple users on Windows 7 reported that multiple versions of
ARCHICAD would crash whenever they opened the Door or Window settings
dialogs. It is caused by Security Update for Windows 7 (KB3097877)
released this Tuesday, November 10th. If y...
I have a MacBook Pro (model 3,1) Late 2007 and I am concerned that AC 15
will not run on it since 15 is 64-Bit only. Looking on the web, Apple
says that Early 2008 models and up support the 64 Kernel. The late 2007
MacBook Pros had the Intel Core 2 D...
First, I hope that everyone knows about the new BIM Engine Blog by the
Graphisoft US team. Check it out: http://blog.graphisoftus.com/ Second
you must read this article because this has me quite irritated and I am
sure many of you may feel the same.
...
Hi Richard, In discussing this matter with you I understand now, what is
desired is a clearer written statement of our services clearly outlining
the extents of support and protocols. We reviewed some of the existing
online materials surrounding the ...
Thank you for the additional feedback. We do our utmost to provide fair
and reliable service to all of our clients. Most cases follow a just
path to resolution and if a situation arises where there is some
disagreement, we are open to feedback. Altho...
Hi Richard, Our team is sorry for the frustation you encountered. It was
pleasure speaking with you and wish to thank you for your valuable
feedback to improve our process in the future. And thank you for the
compliment. For the benefit of all who re...
Hi All, Stuart reached out to Tech Support in North America. This bug
was previously discovered and we already plan to correct it in an
Update. Sorry for the inconvenience. Workaround: Orient fills in 2D
view, and then also orient the surface in 3D i...
Hi All, This is a known issue only on macOS 10.14 Mojave with ARCHICAD
22 when opening a 3D view/tab. Our developers are working on a fix to be
released in a future update, likely in Fall of 2019 if all goes to plan.
We know it is annoying and are do...
