Yes thanks, my collaborator found the instructions and we've both attempted to connect using the new methodology. Method explanation and instructions below: https://community.graphisoft.com/t5/Licensing/Assigning-Licenses-on-BIMcloud-as-a-Service/ta-...

Sorry if I'm misunderstanding, but I'm not sure how this answer resolves the issue? Are you saying a Basic server works with this kind of set-up where the Paid one does not? I am experiencing the same issue. I have manually assigned the paid license ...