Dear Anthony, Thank you for reaching out, and I apologize for the delay
in getting back to you. Our Support team contacted you directly via your
original request yesterday. They have confirmed that your monthly
subscription will not renew automatically at the next renewal da...
Hi Anthony, Thank you for bringing this to our attention, and I’m sorry
for the inconvenience this has caused. Until January 2025, Digital River
was our payment provider in the Graphisoft Store. During 2025, we
switched to a new provider, FastSpring, which now handles tax
ca...
Hi Ling, Thanks for raising this - the MFA and BIMcloud SaaS
compatibility topic can definitely be a bit tricky. Here’s how it works:
Archicad 22–26 can connect to BIMcloud SaaS only if BIMcloud SaaS is set
to Legacy authentication mode, which does not support MFA. Archicad ...
Hi everyone, As we mentioned before - and in line with our earlier
messages from Tamas and Gordana - we wanted to follow up with an update
on some of the work we have been doing. We have recently implemented
several improvements to enhance the reliability and performance of ...