AI Assistant does not work

[Elke_He]

Although I have an official license, the AI Assistant does not work for me. The following message appears:
"Oh no...
You do not have the necessary permissions to use the AI Assistant. Contact your system administrator for more information."
What do I need to enable in the system settings (Win 11) for it to work?

[March_ Bruce]

... for consideration this was just posted in the Canadian Architect ...

https://www.canadianarchitect.com/excerpt-we-are-hostages/

The full text

https://issuu.com/martin_tite/docs/the_way_things_are

The author studied @ the AA

https://provencherroy.ca/en/team/martin-tite

[Studio Precht]

I agree. Hopefully new better BIM software comes out soon!

[Patrick M]

I have 4 computers; my primary laptop, the AI assistant does not work for... I addressed this in beta testing, but since it wasn't replicable on other devices, I think it was just tossed out.
It still doesnt work; but on the computers it DOES work for, I've determined I'm not missing out on much.

[Botonis]

Is there any chance that a firewall is the cause.

Does disabling or resetting firewall or network make any difference??

[Patrick M]

I've looked at that; I've tried to get GS to look into that... nothing obviously different from computer 1 to computer 2; and why it is not working on one but is on the other. I've even tried uninstalling, reinstalling AC