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About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

BIMX error message

Tom Krowka

My client received an error message "Browser not supported" upon attempting to open a hypermodel.  They used various models to try to open but received the same message each app.   Any suggestions?  

Thanks Tom 

Tom Krowka Architect
Windows 11, AC Version 26
Norbert Kucsma

Hi Tom,


Thank you for raising this issue!
The BIMx Web Viewer is not compatible with iOS and iPadOS unfortunately. You can read about it in the system requirements

Please scroll down to the download button and use the mobile application instead.


Kind Regards,

Norbert Kucsma

Technical Support Engineer
Norbert Kucsma

Technical Support Engineer

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