About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

Info set Malfunctioning

Not applicable
Dear All
I cant see any information in BIMx viewer (windows 10) even if I select any choice of Info set . In AC21 also I had the same problem but Selection "legacy" was there and it works fine. Can somebody help me to overcome this issue? Please help.

M. Fernando
Daniel Kovacs
Graphisoft Alumni
Graphisoft Alumni

The legacy option included a very limited data set, that was not customizable in any way, so removing it was way overdue. We are actually working on an updated version of the desktop viewer that should solve this, but it is only coming out later this year (maybe early next year).

Unfortunately, as you said the desktop version can only display legacy info, so for this transition period, there is no way to display element info in BIMx desktop, for hyper-models exported from ARCHICAD 22. In the meantime you can use the mobile apps to view model information, or on the desktop, you can use the web-viewer (on the BIMx Transfer Site), which has the ability to display the proper element information.

Daniel Alexander Kovacs

Professional Services Consultant


For Troubleshooting and useful Tips & Tricks visit

Didn't find the answer?

Check other topics in this Forum

Back to Forum

Read the latest accepted solutions!

Accepted Solutions

Start a new conversation!