Bluebeam Sessions - Bug report: Archicad 29 Bluebeam Connection plugin

[PROing]

Hello, I think I have found a bug in the Bluebeam connection when creating Sessions from Archicad 29.

Environment

• Archicad 29
• Bluebeam account hosted on the German server (projects and sessions are normally under www.bluebeamstudio.de or https://app.bluebeam.de/sessions/…)

Observed behavior

• When I create a Session from the AC29 Bluebeam connection, it is created at: https://app.bluebeam.com/sessions/xxx-xxx-xxx
• Because that URL points to the US/global site, the Session is not linked to my paid German account and core features (syncing, etc.) do not work.

Expected behavior

• Sessions created from Archicad should use the German domain (https://app.bluebeam.de/sessions/…) and be associated with my German Bluebeam account so that syncing and paid features work correctly.

Additional notes

• I believe this problem has existed in previous Archicad/Bluebeam integration versions as well.

Request - Please investigate and either:

• Fix the integration so Archicad uses the correct regional Bluebeam domain for my account, or
• Provide a reliable workaround and clear steps I can follow to ensure Sessions are created on the German server.

I can provide screenshots, exact session URLs, account details, and logs if needed. Thank you for your help.

Best regards, Filip

Operating system used: Windows 25H2

[catherinehunt]

We have the same issue.  We are in the UK.  I presume it connects to the US server, so we can't sign in at all.  I've not used the bluebeam connection at all before, so learning the ropes with it.

[PROing]

You can claim at Bluebeam to change the region of you subscription .. so it solve the issue