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SOLVED!

Exporting a PDF creates empty files

jamesMorris
Booster
Exporting a PDF file creates a second empty file. Just one user has that problem.
Does anybody else have the same problem?


1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Barry Kelly
Moderator
It looks like you are saving to a cloud-share folder.
I wouldn't save directly to that folder as it may start to share while you are still creating the file.
I find it better to work in a non-shared folder and then when you do want to share, copy the file over.

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

View solution in original post

2 REPLIES 2
Solution
Barry Kelly
Moderator
It looks like you are saving to a cloud-share folder.
I wouldn't save directly to that folder as it may start to share while you are still creating the file.
I find it better to work in a non-shared folder and then when you do want to share, copy the file over.

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
jamesMorris
Booster
It is an SMB folder that is accessed with a VPN, so you are probably right.
Cheers!