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Exporting a PDF creates empty files

jamesMorris
Booster
Exporting a PDF file creates a second empty file. Just one user has that problem.
Does anybody else have the same problem?


1 ACCEPTED SOLUTION

Solution
Barry Kelly
Moderator
It looks like you are saving to a cloud-share folder.
I wouldn't save directly to that folder as it may start to share while you are still creating the file.
I find it better to work in a non-shared folder and then when you do want to share, copy the file over.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

View solution in original post

2 REPLIES 2

Solution
Barry Kelly
Moderator
It looks like you are saving to a cloud-share folder.
I wouldn't save directly to that folder as it may start to share while you are still creating the file.
I find it better to work in a non-shared folder and then when you do want to share, copy the file over.

Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

View solution in original post

jamesMorris
Booster
It is an SMB folder that is accessed with a VPN, so you are probably right.
Cheers!

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