Thank you very much for the question and I am very sorry about the experience!
In Archicad 24 400x, we noticed a bug where doors/windows with New renovation status are missing in layout, due to the Renovation Filter hiding Existing and Demolished elements. The issue has been fixed in Update 3 (500x). The latest update for Archicad 24 is now 6004. Could you please make sure that Archicad is updated and let us know if the issue persists?
Archicad was up to date at the time and the renovation filters were correct.
Moving the elevation 2 marker (which is displaying correctly) into the elevation 1 position would cause it to display incorrectly also. Relocating elevation 2 marker via undo would then cause it to display incorrectly also until and manually updating.
And previously elevation 1 has always displayed correctly and the renovation filter was set to show all also so it isnt to do with the renovation filters.
To resolve this issue a took the following steps.
Make a copy of the drawing in the layout book
Create a new elevation of the problem orientation (do not make a copy of the elevation marker, create a new marker)
Link the copied drawing to the new marker
This caused both drawings of the problem elevation to display correctly. Like it had been updated.