Hi All,
This is an issue which seems to affect only selected users and so far has been extremely elusive to try and figure it out since we cannot reproduce the conditions that lead to the problem.
I am assisting in gathering information on this matter for the USA and Canadian markets. I will reach out to any users in the USA or Canada who post here to gather some information from you. If you are located outside the USA or Canada, please contact your local distributor with a reference to Defect #
216179.
Sorry for the inconvenience. We will do our best to track down the root cause of this issue.
Best regards,