Error when PC users try to open My OSX created PDF
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2005-06-08
06:02 PM
- last edited on
2023-05-19
04:05 PM
by
Gordana Radonic
2005-06-08
06:02 PM
iMAC G5, 1.8Ghz, OSX 10.3.9
AC 9 v.1
PM 9 v.1
1 REPLY 1
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2005-06-09 03:11 PM
2005-06-09
03:11 PM
So I found out what the problem was. The PC users I sent the PDF to did not have the latest Adobe Reader. This should have been an obvious thing to ask, but for what ever reason it took a while to get there.
I did find out that it was one of the TIFFs that was the problem. It was a hidden line view that I had taken through Photoshop to get a good TIFF. I don't have any proof of this, but I think it might have had something to with transparency in the TIFF. The second TIFF on the sheet did not. Anyway, the answer was an end user issue.
I did find out that it was one of the TIFFs that was the problem. It was a hidden line view that I had taken through Photoshop to get a good TIFF. I don't have any proof of this, but I think it might have had something to with transparency in the TIFF. The second TIFF on the sheet did not. Anyway, the answer was an end user issue.