2021-11-14 08:00 AM
Hi,
I'm facing a weird issue. I'm unable to import any DWG and PDF. I've tried different drawing types and whenever I "open" the drawing nothing is happening, no error or any messages popping up. The drawing just doesn't appear and is not only any hidden layer.
Regards,
John
2021-11-17 10:33 PM
Dear John,
Thank you for the question and I am very sorry about the experience!
This is definitely a rare issue. May I ask which Archicad version you are using? Does the issue happen even with a brand new project file? How about importing other file formats, like JPG?
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2022-01-26 11:53 AM
Hi Minh,
I was using AC22. I tried restarting my machine. It got fixed and was able to import the drawing. Might have been just a weird glitch in the matrix. Thank you.