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cadimage Keynote Mac OS X edition - non-functional export

Not applicable
Cadimage's excel file provided with the application to export XML is nonfunctional. I have not been able to get any support/response from cadimage. The export button on the excel file does not work and comes up with error messages. Has anyone else experience this problem and has any one gotten a response from any email to supprt at cadimage?
Not applicable
Cadimage have been on their Christmas holidays (it's summer down here). They were due back on Monday 9th, so you should get a response now. Maybe try them again.

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