Local Archicad support, with respect, in Australia looks more like a plant from Autodesk tbh.
The poor support staff there do there best and they are very personable etc but overall there is no brains trust like there use to be...in the past before central innovation, it was brilliant and the reason why it did so well.. CI have done so much damage and business model is just terrible. I have some older clients that are coming up for retirement...one broke his v18 dongle accidentally moving his computer. In the past and with stuff I have done with Steinberg...its like $80...but Central Innovation charged him $2000 to move his license into software...no upgrades and he wont because its becoming subscription.
Just real killer for business as he will now report that incident and CI show themselves so greedy and non supportive. I personally had my wibu replaced for $80
One by one, major builders are going to that other package because there arent many in Aus that are being used to display the brilliant work that can be done in AC
So it looks like there is no direct road to get basics fixed...I use to have a direct email when I was doing AC intensive back in the day but most of those devs have moved on.
I have a couple of simple but obvious and easily demonstrable bugs...that were working and now the same code does not...so Id be pretty confident
Cheers
Mark Wesse
AC26 | Win10 | Since v6.5r
Architerion - Architectural Systems Developer
Aurasphere - Acoustics
Building Biology - Human Compatible Architecture
"--- Every time...do it better ---"
