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Graphisoft Online test not working

Sheyna Ma
Contributor

Good day,

 

I was in the middle of answering the online test for company certification when the website froze https://online-test.graphisoft.com/learning/online_certification/

 

Anyone can help how to resolve this?

 

SheynaMa_0-1687506500228.png

 

1 ACCEPTED SOLUTION
Solution

We also having many sorts of issues about online services in Graphisoft platforms recent days (licenses invitations, graphisoft learn crashes). This could be caused by Browser Cookies. You need to try to clean up Browser Cookies.

Chorme:
1. Browser Settings;

2. In search field write "Clear" and find "Clear browsing data";

3. As in picture shown:

AlgimantasKuprenas_0-1687510369204.png


Restart browser and try again.

 

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v26 INT / NOR (5002)
cpu i5-12600K @ 5.0Ghz, ram 32GB, gpu 1060 GTX
ssd NVMe, Windows 11
ArchiCAD Discord channel: https://discord.gg/QdWxSJ33

View solution in original post

3 REPLIES 3
Borshchyk
Contributor

What happens if you refresh the website after it freeze?

Solution

We also having many sorts of issues about online services in Graphisoft platforms recent days (licenses invitations, graphisoft learn crashes). This could be caused by Browser Cookies. You need to try to clean up Browser Cookies.

Chorme:
1. Browser Settings;

2. In search field write "Clear" and find "Clear browsing data";

3. As in picture shown:

AlgimantasKuprenas_0-1687510369204.png


Restart browser and try again.

 

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v26 INT / NOR (5002)
cpu i5-12600K @ 5.0Ghz, ram 32GB, gpu 1060 GTX
ssd NVMe, Windows 11
ArchiCAD Discord channel: https://discord.gg/QdWxSJ33

thank you

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