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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

AC13 installation problem

Anonymous
Not applicable
I HAVE WIN XP PRO SP3 SYSTEM.I TRY SO MANY TIMES INSTALL AC13.EVERYTHINGS ARE OKEY.THERE ARE NO ERROR MESSAGES. I INSTALL QUICK TIME SO MANY TIMES TOO.NO ERROR MESSAGES WHILE INSTALL QUICK TIME.BUT WHEN I START AC 13 THESE ERROR MESSAGE APPEARS:

Problem: QuickTime is outdated or missing.

ArchiCAD requires QuickTime 7.0 or later, image compressors and
decompressors.
Make sure you have QuickTime installed with the "Recommended"
option chosen at installation and not with the minimal option selected.
Uninstall QT then reinstall it with the recommended option selected.

HOW CAN I SOLVE THIS PROBLEM.I HAVE AC12 ON SAME SYSTEM..IT WORKS CLEARLY...NO QUICKTIME ERROR MESSAGES..

PLEASE HELP ME ... I'M ON STUCK..
1 REPLY 1
Laszlo Nagy
Community Admin
Community Admin
Check this ArchiCADWiki article:

http://www.archicadwiki.com/ArchiCAD%2013%20Install%20Problems
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28