License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Installation & update
About program installation and update, hardware, operating systems, setup, etc.

ArchiCad 23 - Bug Reporter File Modification Problem

Anonymous
Not applicable
Bonjour,

Je viens de récupérer un fichier .pla de ArchiCad 23.
Lorsque je l'ouvre sur mon ordinateur, je déplace un mur, et le fichier quitte d'un coup et j'ai Bug Reporter qui s'ouvre. J'arrive à ouvrir la 3D mais impossible de modifier des éléments sur le fichier.
Le fichier n'est pas très lourd pour un dossier aussi gros, il fait 334 563 Ko.

Je sais pas comment faire pour pouvoir travailler dessus et faire les modifications dont j'ai besoin.

Je bosse sur un PC sous Windows 10 Professionnel, avec Intel(R) Core (TM) i7-8700 CPU 3.20GHz/3.19GHz. Mémoire RAM 16.0 Go, système d'exploitation 64 bits.

Je vous remercie pour vos réponses.
Bonne journée,
1 REPLY 1
Barry Kelly
Moderator
Agema wrote:
Hello,

I just recovered a .pla file from ArchiCad 23.
When I open it on my computer, I move a wall, and the file suddenly quits and I have Bug Reporter that opens. I manage to open the 3D but cannot modify elements on the file.
The file is not very large for such a large file, it is 334,563 KB.

I don't know how to work on it and make the changes I need.

I work on a PC running Windows 10 Professional, with Intel (R) Core (TM) i7-8700 CPU 3.20GHz / 3.19GHz. 16.0 GB RAM memory, 64-bit operating system.

Thank you for your answers.
Have a good day,

As per the forum etiquette, this is an English language only forum (sorry).
Please use a google translator or similar to translate.


It is very hard to say what the problem might be.
Is it just a particular wall or is it when you try to move any element?
Can you draw a wall or other elements?
Is your Archicad up to date?
Have you tried starting Archicad, File menu > Open > and use the 'Open & Repair' option?
Can you contact your local Archicad support people (where you bought your license from)?


Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11