Archicad 13 is not running anymore

[Anonymous]

Hello... I started having a major problem with archicad. The program suddenly won't run anymore... I had it working 4 months ago but after the summer holiday it just shows me the picture with that building while loading and that's all. It's not even showing an error message. I tried reinstalling , i tried installing older versions but it is still not opening. I have windows 7 and all the requirements mentioned at the system requirements...Can somebody help?
Thanks

[Barry Kelly]

This seems to be happening a lot lately judging from the number of posts on this subject.
Or am I just imagining this?

Check your virus vault to see if any Archicad program files have been quarantined.
Although usually if this happens you wil get a message on startup that file such&such is missing.

Barry.

[Anonymous]

i have not found any files from graphisoft folder at quarantine..
thank you for you reply.. anyone knows at least what external applications archicad uses? like java or framework, c++? i might reinstall those .
thank you

[Barry Kelly]

Someone else was having similar trouble here.

http://archicad-talk.graphisoft.com/viewtopic.php?t=34046

It seems installing the latest hotfix worked for them.
Are you running the latest hotfix?

Barry.

[Anonymous]

i have installed the latest horfix but still no joy
it seems formating the computer is the only way out of this!

[vistasp]

Whoa! Before formatting your computer, try reinstalling ArchiCAD and then applying the latest hotfix instead.

[Anonymous]

vistasp wrote:
Whoa! Before formatting your computer, try reinstalling ArchiCAD and then applying the latest hotfix instead.

Tried that.. also removed any key in the registry regarding archicad but everything in vain!...

[Anonymous]

ok.. now this is really getting frustrating. i installed archicad 14 student version with the hotfix but the problem is still !. I removed the stored preferences in app data but nothing.. i think the problem stands in some driver files or i don't know. I'm gonna have to learn another cad software now because i dont want to risk . What if the problem occured when i was few hours before handing the project ?! ... do you have one advice for me before i format my hard disk, please? im ready to try anything before.
thank you

[Barry Kelly]

If it was me I would try un-installing Java and Quicktime completely and then re-installing them from the Archicad DVD to ensure they are the right versions.
As you have the downloaded version and not the DVD I am not sure if these are included.
They should be (but maybe not as separate files as on the DVD) so you might have to re-load Archicad from scratch.
If not getting the latest versions off the interne should work.
Barry.

[Barry Kelly]

It could well be Quicktime as posted in this thread.

http://archicad-talk.graphisoft.com/viewtopic.php?t=34026

Barry.