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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 14 won't start

Anonymous
Not applicable
Hello!

I am using the student version of Archicad 14 (registered), and I now have a 1 year license.
How ever, the last 2 weeks the program won't start up anymore!

I have tried several things: get the latest updates of Quicktime and Jave and also uninstalled the whole Archicad program and re-installed it, but nothing seems to work.
I keep on staring at the start up screen, but it will not go any further..

Does anything know this problem and a solution?

Thanks!
Pieter
5 REPLIES 5
Laszlo Nagy
Community Admin
Community Admin
Maybe some program does not allow ArchiCAD to access the files and folders it needs to.
Exactly what kind of computer do you have?
I have an Acer laptop and at first ArchiCAD couldn't start. I had to remove some preinstalled programs to make it work.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Hi!
Thanks for your reply,

I use an Packard Bell Easynote TJ 65.
Somehow it used to work but now it doesn't anymore..
Laszlo Nagy
Community Admin
Community Admin
You should try disabling your virus scanner to see if that causes it.
Also, please check if any preinstalled software may be causing it.
In my case if was some kind of a data security software that did not allow AC to access its own folders that cause the problem.

There is also an ArchiCADWiki page you may want to check:

http://www.archicadwiki.com/ArchiCAD14/InstallProblems
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
Thanks!
It was a problem with Quicktime,
solved!!
Laszlo Nagy
Community Admin
Community Admin
Great, thanks for the feedback.
This can be useful info for users in the future.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27