Archicad 24 Issue - Green lines through 3D View

[Anonymous]

Is there a reason my 3D model is appearing with green lines through it?

[Christophe Fortineau]

Hello owens-m19,


You should begin by telling your hardware configurations and your Archicad version.

[Anonymous]

Hi

I am using Archicad 24 Educational version on a Dell Latitude laptop with 8.00GB RAM, and a 64-bit operating system. It is just my first time using Archicad so just trying to find my way around! Thanks

[Anonymous]

Hi all,

I am looking for some advice with my model, when I go onto the 3D view there are green lines going through it and I can't find where to fix it, any advice would be great! Thanks!

[Miha_M]

Please put some info about your Archicad version, OS and Hardware into your signature, it's way easier for people who might be able to help you to identify the problem and possible solution this way.

For your weird 3D window graphic I'd try to update the graphic card drivers first.

[runxel]

Most laptops do not have dedicated GPUs, which makes them rather unsuitable for CAD.
In any case you should update your drivers.
Archicad 24 has upped the minimum OpenGL version your hardware needs to support.

[Karl Ottenstein]

The shape and location suggests that this is the 3D Editing Plane ... and that your graphics card is unable to display it properly. To check if this is the case, while in the 3D window looking at the strange green lines - go to the View menu and uncheck Editing Plane Display.

If the green lines disappear, then at least we know what is creating them 🙂 Check for any display driver updates from your graphics card manufacturer (since I see from the screenshot you are on Windows - Mac updates are all done by Apple). Alternatively, see if anything here helps:
https://helpcenter.graphisoft.com/knowledgebase/84836/

or search the forum / help center for your specific graphics card.

In the future, please list your ARCHICAD version, OS, and machine specs in your signature or your post.

[Karl Ottenstein]

I'm merging your two threads on this same issue. Please post only once, and in one forum, for each issue/topic.

After this merge, the conversation may not make sense because of merged responses... but everyone is giving you the same advice at least 🙂

[Lingwisyer]

As Runxel mentioned, your laptop does not have a dedicated GPU which makes it unsuitable for running AC... Try turning hardware acceleration off?



Ling.

[Minh Nguyen · Accepted solution]

Dear Owen,

Thank you for the question and I am sorry about the issue!

This defect is caused by a faulty Intel driver. Please make sure to have the latest Intel GPU driver installed. You can find it with the following link: https://downloadcenter.intel.com/download/29988/Intel-Graphics-Windows-10-DCH-Drivers

After installing, the green stripes should not appear in 3D environment.

I hope this helps you with the issue. If you have any further questions, feel free to ask me again!

Best regards,
Minh