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2024 Technology Preview Program

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Installation & update
About program installation and update, hardware, operating systems, setup, etc.
SOLVED!

Archicad 27.2 Installer Error

ETSaum
Booster

I get this error message when I try to install the latest update.

Archicad 27 isn't running. It happens even if I try to install the update right after restarting the computer. Other than the installer, there are no Archicad related processes showing in Task Manager.

The update appears to be faulty. Is anybody else having this issue?

 

Edward Saum

Screenshot 2024-04-05 185424.png


Windows 11, AC Version 27
edward@fdgarchitecture.com

Screenshot 2024-04-05 185424.png

 

Operating system used: Windows 27.1.2

Edward Saum
Windows 11, AC Version 27
edward@fdgarchitecture.com
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
ETSaum
Booster

Restarting machine was one of the first things I tried, before even posting.

Went full old school IT and uninstalled 27 completely. Fresh install let me install 27.2 update.

Edward Saum
Windows 11, AC Version 27
edward@fdgarchitecture.com

View solution in original post

4 REPLIES 4
Laszlo Nagy
Community Admin
Community Admin

Could it be that Archicad is already on the latest build?

What is the Archicad build you are currently running? (For example, Ac27 build 5003.)

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

Currently running 27.1.2.

Edward Saum
Windows 11, AC Version 27
edward@fdgarchitecture.com
Barry Kelly
Moderator

I don't think it is the update installer that has a problem

I updated just fine.

 

The question is why does it think Archicad is already running?

You say you have checked task Manager - so I can't offer much more than that.

 

Other than the old IT solution to fix everything - re-start your machine.

 

Barry.

 

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Solution
ETSaum
Booster

Restarting machine was one of the first things I tried, before even posting.

Went full old school IT and uninstalled 27 completely. Fresh install let me install 27.2 update.

Edward Saum
Windows 11, AC Version 27
edward@fdgarchitecture.com

Setup info provided by author