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opening Archicad 27 " cineware exe" error


Hi, I recently installed Arch 27 and when it opens the message below appears; the program runs if I click OK, but I do not know what it is. Reinstalling the program did not solve the problem.


Operating system used: Windows 10

Screenshot 2024-04-09 180852.png

Karl Ottenstein

Can't say for sure, but frequently installation problems with missing DLLs can occur if there is any kind of antivirus running.  Try uninstalling, disable antivirus (including Windows Defender etc), re-install ... and then also download the most recent update/hotfix and install that as well before launching.


This is for a full, professional license?  or?

One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.7, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Setup info provided by author