opening Archicad 27 " cineware exe" error

[crst]

Hi, I recently installed Arch 27 and when it opens the message below appears; the program runs if I click OK, but I do not know what it is. Reinstalling the program did not solve the problem.

Operating system used: Windows 10

 

[Karl Ottenstein]

Can't say for sure, but frequently installation problems with missing DLLs can occur if there is any kind of antivirus running.  Try uninstalling, disable antivirus (including Windows Defender etc), re-install ... and then also download the most recent update/hotfix and install that as well before launching.

This is for a full, professional license?  or?