Archicad 28 Direct3D Runtime Error

[ETSaum]

Archicad 28 is constantly freezing or crashing, diving a Direct3D / graphics card error.

Archicad 27 and Archicad 26 do not have the same problem.

I've updated graphics drivers, and uninstalled / reinstalled Archicad to no avail.

I get the same error every time; sometimes, it's within seconds of opening the program. Other times, it can take several minutes. But it happens multiple times a day.

'Direct3D Runtime received a Device Removed Message  DXGI_ERROR_DEVICE_HUNG'

That's typically an issue with either the graphics card itself or the graphics card's connection the rest of the machine. However, this is the *only* program experiencing the problem, which is usually indicative of a glitch in the program or an incompatibility between the program and the graphics drivers.

These are two of the smallest projects I've ever done in Archicad, and the only two on 28 so far. Archicad 28 appears to be sending conflicting instructions to the GPU, which causes it to hang. No other programs are effected when it happens; in some instances, when it happens in one Archicad 28 file, it doesn't even impact the *other* Archicad 28 file I've got open.

Dell XPS 15 9530 with NVIDIA GeForce RTX 4060 Laptop GPU.

Archicad 28.0.2 (3110)

Operating system used: Windows

[Lingwisyer]

I haven't looked at TdrDdiDelay before, but the answer regarding the other two is correct as far as I know is it not...? It does match the Microsoft documentation... And for a general user, modifying anything in the registry is not recommended. Rather than a "fix", the registry edits would be more a troubleshooting step to see where in the pipeline the issue is occurring. Kevin's post should probably have the registry edits at the end with a disclaimer.

Ling.

[Laszlo Nagy]

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@jamesMorris wrote:

ai nonsense. 

IMHO disrespecting the valuable time of other forum members.

Even worse, it is coming from a mod. 

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Could you elaborate? What about the info is not valid?

Also, speak for yourself and stop generalizing like what you think is everybody's opinion ("disrespecting the time of others").

[Laszlo Nagy]

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@jamesMorris wrote:

If you can't help yourself posting AI slop, please at least follow basic AI etiquette. 

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Quoting from the above link you posted:

:::::::::::::::::::::::::::::::::

Cases where copying text is still better:

• You need the content inline for immediate reading.
• The recipient cannot access ChatGPT.
• Sensitive or confidential information should not remain in a hosted share page.
• You want to edit or curate the content before sending.
• The platform blocks external links.

:::::::::::::::::::::::::::::::::

Points 1 and 4 apply in this case; point 2 also applies because my company's Perplexity account does not allow public sharing of conversations.

[SeaGeoff]

May I suggest the topic of AI use and etiquette be debated elsewhere. Thanks.