We are currently experiencing issues with "https://graphisoftid.graphisoft.com/dashboard". Our team is working hard to restore service as quickly as possible. We apologize for any disruption.
Do you have them installed and have tried to start them?
You start them via the folder in which they have been installed in. Either in the program-folder or the program(x86), (depending on which architecture you're using) under the Graphisoft folder.
Hope this works, good luck!