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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad freezes after choosing a Line tools

Anonymous
Not applicable
This happens each time I choose a line tool, especially when I am on the third floor. The Archicad 12 International simply freezes itself.

Why is this happening? This gets on my nerves so much, and I can not complete my project on time because of this.

There are some .3ds file I imported in Archicad, and they are under the layers "terrain" and "trains". But if these file are the reason why the freeze bug is happening, then can you be so kind and forbid the import of .3ds files into the Archicad. Or at least tell us, regular user that these files can cause a freeze.

Here is the file:
http://www.gamefront.com/files/20192338/floor_plan.pln

I espect some kind of an explanation of this issue. Thank you.
6 REPLIES 6
Anonymous
Not applicable
I followed an explanation from here:
http://www.archicadwiki.com/Freeze about the Process Explorer.

And this is what I got:
Stack wrote:
ntkrnlpa.exe+0x6e9ab
ntkrnlpa.exe!MmIsDriverVerifying+0xbb0
hal.dll+0x2ef2
Geometry.dll!Geometry::SegmentToBox+0x683
Geometry.dll!Geometry::SegmentToBox+0x83d
Geometry.dll!Geometry::XSplineGenArc+0x365
Geometry.dll!Geometry::XSplineGenArc+0x642
Geometry.dll!Geometry::XSplineGenArc+0x67b
Geometry.dll!Geometry::XSplineGenArc+0x605
Geometry.dll!Geometry::XSplineGenArc+0x67b
Geometry.dll!Geometry::XSplineGenArc+0x642
Geometry.dll!Geometry::XSplineGenArc+0x605
Geometry.dll!Geometry::XSplineGenArc+0x6b4
Geometry.dll!Geometry::XSplineGenArc+0x605
Geometry.dll!Geometry::XSplineSpline+0x2d2
Geometry.dll!Geometry::XSplineSpline+0x45
ArchiCAD.exe+0x7b7a7c
ArchiCAD.exe+0x7b7e5d
ArchiCAD.exe+0xcbc00d
ArchiCAD.exe+0xcbcb75
ArchiCAD.exe+0xcc3fd1
ArchiCAD.exe+0x62b606
ArchiCAD.exe+0x62bb9e
ArchiCAD.exe+0x62c8b1
ArchiCAD.exe+0xb0a188
ArchiCAD.exe+0xd53ceb
ArchiCAD.exe+0xd980c3
GSRoot.dll!GS::Main+0x38
ArchiCAD.exe+0xed0ebd
ArchiCAD.exe+0xecff50
kernel32.dll!RegisterWaitForInputIdle+0x49
Anonymous
Not applicable
any help please ???

I have also noticed, that Archi cad freezes when I try to select my pretty complicated spline.
Anonymous
Not applicable
I opened your .pln in AC14 (imported .3ds objects missing) and have no problems with the Line tool.
Try to copy&paste all storys into a New file.
Anonymous
Not applicable
thank you for the help Andro.
It might be something with the .3ds files, maybe they are causing the freezing issue.
Laszlo Nagy
Community Admin
Community Admin
You should find out if it is file-specific or a general problem.
You can start a new file, see whether the Line Tool still freezes the program.
Also, you can start a new file, do a New & Reset, see whether the Line Tool still freezes the program with all the default settings.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
thank you for the advice Laszlo.
It is file-specific. I do not get this problems when I start a blank new file.

Also I noticed that my Archiced gets freezed, when I have a couple of splines on some floor, and when I am trying to select them.