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2020-11-11 07:42 PM - last edited on 2024-01-29 02:09 PM by Aruzhan Ilaikova
2020-11-17 09:06 AM
mnguyen wrote:
rm wrote:Dear Robert,
To add insult to injury, I have a "non critical" iMac that I installed Big Sur on. I have noticed it seems to be "snappier" at everything from accessing my network to loading web pages.
I decided to open a current AC24 project on that same machine, a project that works fine on a machine running Catalina. I was astonished upon launching the project on the iMac running Big Sur, how much of the model was missing. Im not talking about speciality library parts. Im talking about walls and roofs. This was very disappointing and tells me GS has done a terrible job preparing AC24 for Big Sur, if they have at all.
Big Sur has been in developer hands for months, there is no excuse for this bad of an implementation from GS.
Yet they only want to support AC for 2 versions back, not acceptable from perspective.
Screen Shot 2020-11-16 at 11.26.51 AM.jpg
Thank you very much for your report and I am very sorry about the issue!
We were and still are doing intensive tests with the new macOS. This is something that we have never seen before. I'm wondering if you are willing to share with us the project in PLA format? It's definitely worth taking a closer look. Please let me know if you need a secure link to upload the file also.
Looking forward to hearing from you!
Best regards,
Minh
2020-11-17 09:29 AM
rm wrote:Hi Robert,
Minh -
Thanks for the quick reply. Forward a link and I can send you a .pla copy of the file.
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-11-17 08:09 PM
mnguyen wrote:Hello Minh -
rm wrote:Hi Robert,
Minh -
Thanks for the quick reply. Forward a link and I can send you a .pla copy of the file.
I sent you the link via Private Message. Please let me know once the process is finished.
Thank you very much!
Best regards,
Minh
2020-11-18 08:33 AM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-11-24 02:49 PM
rm wrote:This problem was not a GS problem, this was my error. Our default is to have the marquee tool set to mult-story selection. When we installed Big Sur and reinstalled AC24, the marque tool defaulted to single story selection and I didn't catch that.
To add insult to injury, I have a "non critical" iMac that I installed Big Sur on. I have noticed it seems to be "snappier" at everything from accessing my network to loading web pages.
I decided to open a current AC24 project on that same machine, a project that works fine on a machine running Catalina. I was astonished upon launching the project on the iMac running Big Sur, how much of the model was missing. Im not talking about speciality library parts. Im talking about walls and roofs. This was very disappointing and tells me GS has done a terrible job preparing AC24 for Big Sur, if they have at all.
Screen Shot 2020-11-16 at 11.26.51 AM.jpg
2020-11-29 11:58 AM